[last updated on May 16, 2012]

Preamble

Art. 1  - Contract

Art. 2  - Products

Art. 3  - Prices

Art. 4  - Availability

Art. 5  - Delivery

Art. 6  - Payment

Art. 7  - The right of withdrawal

Art. 8  - Back

Art. 9  - Guarantee

Art.10 - Back non-compliant

Art.11 - Reserve property

Art.12 - Responsibilities

Art.13 - Comments of the Internauts

Art.14 - Licensing of access to site

Art.15 - Privacy Policy

Art.16 - Cookies

Art.17 - Completeness

Art.18 - Applicable law and jurisdiction

These conditions are exclusively concluded between the company EURL ANIMAUX DE VIRGINIE, registered with the RCS of Beaune under number 481 575 462, whose headquarters is located 36 rue d'Alsace, 21200 BEAUNE hereinafter animauxdevirginie.fr or "Parties" and anyone visiting or making a purchase through the site animauxdevirginie.fr, hereinafter referred to as the Internaut or "the parties".

The Customer Relationship Center animauxdevirignie.fr can be reached at 0033.3.80.22.08.03, from 10am to 12pm and 14h-19h, Tuesday-Saturday, excluding public holidays and annual leave period.

The parties agree that their relations will be governed exclusively by these general conditions of sale which are available on the site animauxdevirginie.fr.

These conditions may be subject to change. Therefore it is understood that the conditions applicable are those in force at the site during the contract.

Finally, these general conditions of sale define the terms of sale between animauxdevirginie.fr and the Internaut. They regulate the different steps to carry out an order on this site.

The date of launch of these Conditions of Sale applies date of entry into force.

The visitor said that he had 18 years and the legal capacity to contract on our site animauxdevirginie.fr and to respect these general conditions of sale or hold a parental authorization allowing him to make an order on the site animauxdevirginie.fr.

The award of your order is done in several stages:

- The Internaut is fulfilling its purchase order (products and services);

- The user chooses its mode of delivery,

- The user chooses its mode of payment,

- The Internaut makes its request for payment,

- Internaut at animauxdevirginie.fr then receives an e-mail recording of his order,

- Finally, the user receives an e-mail validation of his order.

The e-mail validation of command means the acceptance by animauxdevirginie.fr for commissioning the Internaut and thus forms the contract of sale between the parties.

The provision of online credit card number and the final validation of the order worth proof of the full order. This is signature validation and acceptance of all transactions on the site by the user.

In the case of an order in excess of € 100, and as part of anti-fraud controls aimed at securing its clients' transactions, animauxdevirginie.fr will be entitled to request the user to provide or more evidence of home by e-mail or fax before confirming his order. The order will then be definitive only by animauxdevirginie.fr receipt of these documents and sending e-mail confirmation. Failing receipt of these items or if they do not identify with certainty the identity of the purchaser and the reality of his domicile, animauxdevirginie.fr reserves the right not to accept the order.

animauxdevirginie.fr reserves the right to refuse an order if there is a dispute earlier in progress, a level of command abnormally high, or in case of purely material labeling computer error (mistake on the price displayed).

Absent proof to the contrary, our computer records and those of our suppliers, kept in conditions of reasonable safety, constitute proof of all transactions between animauxdevirginie.fr and the Internaut.

We conduct an archiving purchase orders and invoices on a reliable support. In accordance with the laws, the user can access on request via e-mail to contact@animauxdevirginie.fr for orders with a value greater than or equal to 120 €.

animauxdevirginie.fr recommends that the visitor to retain e-mail validation of his order.

Once the order is ready to be shipped, animauxdevirginie.fr send an e-mail dispatch of the command to the user.

animauxdevirginie.fr attempts to describe and present the items sold on the site with the greatest accuracy. However, certain characteristics of products can be modified slightly, especially to improve quality. Moreover, despite all our precautions, errors have occurred, in any case our responsibility could not be initiated as a result.

Similarly, the product images broadcast on animauxdevirginie.fr are not binding. In no case the responsibility of animauxdevirginie.fr may be initiated on the basis of such photos.

ARTICLE 3 - RATES

The prices posted on the site are quoted in euros and all applicable charges included in France. The VAT is applied at the rate in effect at the time of ordering. Any rate change would be implemented immediately on the pending order.

Product prices are exclusive of shipping, prices of certain packaging and prices of other optional services, underwritten by the Internaut, which are not included. The latter will be brought to the attention of the Internaut on the summary screen before final confirmation of the order.

Our product offerings and prices are valid as long as they are visible on the site. The visitor is invited to consult the availability of items sold on the information page of each product.

In the case of several products, if a product is unavailable within the time advertised on the site, all of the order shall be treated and shipped only when all products of this command is available. animauxdevirginie.fr then inform the user of the extension. This may elect to receive priority items available at its command. The user will be charged a fee of ports announced at the time of order.

However if the product proved to be unavailable permanent animauxdevirginie.fr inform the user of such unavailability. The user will then have a choice:

- Or to cancel its entire command, his account will not be charged,

- Is to receive ordered products available, his account will be debited the amount of products shipped, as well as costs related to ports sending these products and the amount of services they have chosen.

ARTICLE 5 - DELIVERY

The products will be delivered to the shipping address that the user will be informed on the order form.

For reasons package tracking, animauxdevirginie.fr reserves the right to refuse delivery of specific orders to addresses collective type barracks, local armies, hospitals, clubs, ... This list is not exhaustive. Under a delivery to an address collective recognize the Internaut; t that animauxdevirginie.fr provide for the delivery of the order to stop the actual delivery at the address indicated in its collective order Even though the product may be approved by one third. Any additional delivery to send the package to your final destination is not the responsibility of animauxdevirginie.fr.

Delivery times advertised on the site apply from the receipt by the user of e-mail order confirmation sent by animauxdevirginie.fr. These deadlines are purely indicative and can not be guaranteed by the company.

The user will be delivered at home by the Post Office,

On receipt of packages, animauxdevirginie.fr strongly recommends that Internaut users check the apparent condition of products upon delivery. In case of any discrepancy (damaged packaging, products missing, damaged or broken) Internaut:

- Must make all necessary reservations on the receipt of delivery,

- Will have a period of 48 hours to notify animauxdevirginie.fr (Article 8-2). The procedure and details of animauxdevirginie.fr are listed on the site.

In case of doubt, it is advisable for the user to open the package in the presence of the carrier in order to ensure that no damage on the product.

Failing no claims may be brought by the visitor with animauxdevirginie.fr.

As regards the products whose sales price is more than 500 € TTC, the maximum delivery will be 3 months.

The amount of shipping is mentioned during the validation of the order by the Internaut, it contains:

- The administrative processing of the order,

- Preparation and shipment of the package,

- Transportation costs calculated based on weight and destination of the order.

The European zone user can set its purchases by credit card with a Visa card, Blue Card, Mastercard, or E-blue card, and bank transfer. For the area outside Europe, user can pay for purchases by bank transfer (payment by credit card in this area is subject to prior acceptance of Les Animaux de Virginie).

The money collected will not be considered as a deposit.

Any delay of payment of right of interest on late payments equivalent to 1.5 times the legal rate in force and applicable to the date of the summons to pay.

Payment by credit card:

The bank account of the user will be charged the amount of products and services selected by him once the order validated.

animauxdevirginie.fr guarantee the security of payment by credit card using the encryption system SSL (Secure Socket Layer) and using LCL (Credit Lyonnais) for the treatment of payments.

Payment by bank transfer:

Upon receipt of the order, Les Animaux de Virginie will inform the user of its bank details. The goods will be blocked for 2 days after the date of mail information pending payment.

In accordance with the laws in force, the Internaut has a period of 7 days from the date of receipt of the order

animauxdevirginie.fr reimburse the user of the product price within a maximum period of 30 days from receipt of the package, provided that the product is returned complete, in perfect condition and in its original packaging.

All expenses ports shall be borne by the customer.

The visitor is free to choose the mode of transmission of its product at animauxdevirginie.fr and agree or not insurance in case of loss, theft or destruction of its package. animauxdevirginie.fr only supports none of these fees or the cost of transport and can not be held responsible for the non-receipt of the package of Internaute.

Finally, the visitor is responsible for the method of packing of its product, which must be fulfilled so that the product could travel without risk of breakage or damage.

Generally speaking, all costs and risks associated with the return of the product are the responsibility of the shipper.

Likewise, a product returned incomplete without its original packaging or defective or damaged will not be reimbursed and will be considered as non-compliant back and treated accordingly.

In case of non-withdrawal of the order by a private or a problem on the delivery address informed by the visitor, animauxdevirginie.fr will contact the visitor to validate the transfer of command. In the absence of a reply from the visitor within 30 days of this revival, animauxdevirginie.fr consider that the visitor has argued his right to withdraw this order.

Outside the right of withdrawal referred to in Article 7, the user may have to return the product for three reasons: the problem of cutting on the article, article does not comply with the order, damaged during transport.

The user then has 48 hours upon receipt of the package to apply for exchange with animauxdevirginie.fr, via an e-mail request to address contact@animauxdevirginie.fr. This approach will enable it to obtain a return number.

animauxdevirginie.fr then it will indicate the procedure enabling it to share its product against an identical product but of different sizes, subject to availability.

The shipping back the product at animauxdevirginie.fr will be borne by the customer.

The user then has 48 hours upon receipt of the package to apply for a return to animauxedevirginie.fr, via an e-mail request to address contact@animauxdevirginie.fr. This approach will enable it to obtain a return number.

animauxdevirginie.fr then it will indicate the procedure enabling him to return the product does not correspond to his order. In this case, animauxdevirginie.fr:

- Will cover costs for the return of the product,

- At his own expense ship the product corresponds to the order within 10 days upon receipt of the returned product, subject to availability of the requested product in stock.

If the product is no longer available to date of return, then animauxdevirginie.fr reimburse the missing product and the cost of ports returns in terms equivalent to those of a right of withdrawal.

It is recalled that the visitor is free to agree or not insurance in case of loss, theft or destruction of its package. animauxdevirginie.fr only supports none of these charges and can not be held responsible for the non-receipt of the package of Internaute.

Any product returned without a return number will be systematically considered as non-compliant back and treated as defined in Section 10 of these Conditions of Sales.

Finally, the Internaut is responsible for the method of packing of its product, which must be fulfilled so that the product could travel without risk of breakage or damage.

Only products returned complete, in perfect condition and in their original packaging will be accepted. Otherwise, the return will be considered as non-compliant back and treated as defined in Section 10 of these Conditions of Sales.

The visitor must check the status of the package at its delivery and will make all necessary reservations on the receipt of delivery. Failing no claims may be brought by the visitor with animauxdevirginie.fr.

The visitor has 48 hours to inform animauxdevirginie.fr of its claim, via an e-mail request to address contact@animauxdevirginie.fr. This approach will enable it to obtain a return number. The user must send a duplicate documents for delivery to defective animauxdevirginie.fr (slip, reservations) to enable the processing of his claim. animauxdevirginie.fr then tell him to follow the procedure enabling him to return the product damaged.

The proceeds must be returned damaged complete, the state reception and in its original packaging.

Article 5 will apply this provision.

If the return of the product is validated by animauxdevirginie.fr and that the product is available at the command, there will be sharing the proceeds of the Internaut within a maximum period of 30 days.

If the return of the product is validated by animauxdevirginie.fr but the product is no longer available, then the user animauxdevirginie.fr reimburse the cost of defective and costs of ports back in terms equivalent to the right of withdrawal ..

If the return is not validated by animauxdevirginie.fr, particularly because the reserves have been doing with the carrier on delivery, then this return will be considered non-compliant back and treated as such.

Under the exchange or replacement of a product by animauxdevirginie.fr before receipt by animauxdevirginie.fr Product exchanged, the user agrees to return the initial product within 30 days. Failure to observe this deadline animauxdevirginie.fr reserves the right to charge on the credit card used by the Internaut an amount equivalent to the price (including VAT) of the product shipped as part of this exchange. A second sale under condition precedent will be considered as having been carried out by animauxdevirginie.fr. This condition precedent will be satisfied if at the expiration of 30 days following the date on which animauxdevirginie.fr shipped a replacement product, the product exchanged it is not returned.

Some products sold on the site have a contractual guarantee whose duration is stated on the product page of articles. The guarantee means parts and labor. In any event, this guarantee does not affect the legal guarantee of hidden defects.

However, this guarantee will not apply in case of problems caused by neglect, deterioration or inappropriate use of the product by the user.

If the product of the Internaut proved to be defective during the warranty period, he made a request guarantee via an e-mail request to address contact@animauxdevirginie.fr. This approach will enable it to obtain a return number.

Under this guarantee, animauxdevirginie.fr proposes to the Internaut is to bring its product to the store ANIMALS OF VA, is to return its product to animauxdevirginie.fr.

The shipping of the product, whatever the solution chosen by the Internaut are charged to the customer. If the product has been returned to animauxdevirginie.fr shipping on the return of the product in the Internaut, repaired or exchanged under warranty, are subject to the effective implementation of the guarantee, the burden of animauxdevirginie.fr . Otherwise they remain cool customer.

After processing the product animauxdevirginie.fr, which will examine in particular whether the product may qualify for the guarantee, it will take to repair or exchange standard product. If the product is not repairable and can not be redeemed by an identical product or equivalent, it will be refunded in the form of credit or refund, in terms equivalent to the right of withdrawal ..

animauxdevirginie.fr attracts the attention of the Internaut on defects or malfunctions that may be the result of improper installation or handling equipment. In this sense, animauxdevirginie.fr visitors to follow the instructions troubleshooting guides received with the product and to carry out several tests on the equipment received.

In the case back abnormal, abusive or if the user did not read the instructions and applied troubleshooting guides this return will be considered non-compliant back and treated as such.

Similarly, all products returned without a return number will be systematically treated as non-compliant return.

It is recalled that the visitor is free to choose the mode of transmission of its product and to subscribe or not insurance in case of loss, theft or destruction of his package. animauxdevirginie.fr only supports none of these charges and can not be held responsible for the non-receipt of the package of Internaute.

Finally, the visitor is responsible for the method of packing of its product, which must be fulfilled so that the product could travel without risk of breakage or damage.

ARTICLE 10 - INCONSISTENT WITH BACK

Is regarded as non-compliant return any return designated as such in these general conditions of sale.

For returns non-compliant, animauxdevirginie.fr return the product returned inconsistent with the customer and charge the user a package covering:

- The costs of transporting the product returned non-compliant animauxdevirginie.fr from the Internaut,

- A cost of dealing with the return amounting to 15 €.

The user will be informed by mail of the nonconformity of his return and payment terms of transport costs and the cost of treatment. These transport costs and cost of treatment will be payable by credit card only.

animauxdevirginie.fr not return the product returned inconsistent with the customer once transportation costs and the cost of treating non-compliant paid back.

animauxdevirginie.fr retains full ownership of the items purchased by the Internaut until the Internaut has fulfilled all its obligations and in particular until full payment of, if any increased interest.

ARTICLE 12 - RESPONSIBILITIES

The responsibility for animauxdevirginie.fr not be used in case of breach of contractual obligations imposed upon it because of a fortuitous event or major force as defined by the French jurisprudence.

Delivery times are indicative only and are therefore not contractual in nature, responsibility for animauxdevirginie.fr can not be accepted in case of non-compliance with these deadlines.

In no case the responsibility of animauxdevirginie.fr could be brought for loss of profits, losses, loss of data or loss of profits or any indirect or other damage that was not foreseeable at the time of use of the site or the contract of sale between the parties.

The responsibility for animauxdevirginie.fr not be committed for any damage or injury that could result from the improper use of products marketed.

The responsibility for animauxdevirginie.fr can not be held liable for any damages arising from the use of the Internaut network (cut, viruses).

The user is responsible for the quality of information on its delivery address, email, phone number provided when ordering. animauxdevirginie.fr could not be held responsible for the consequences that would arise from an error in this information (late delivery, no contact with the customer service animauxdevirginie.fr. All costs associated with these consequences would be borne by the user .

ARTICLE 13 - COMMENTS OF THE INTERNAUTS

Users can submit their opinions on products and services on the site animauxdevirginie.fr (guestbook).

animauxdevirginie.fr reserves the right to modify and publish these comments if they go against the ethics, human rights, intellectual property, or if they are libelous, defamatory, unlawful, obscene , Racist. The above list is not only illustrative and not exhaustive.

By filing their comments and opinions on the site, users grant animauxdevirginie.fr the non-exclusive right and free to modify, publish, exploit, translate, export, reproduce this content in the world and on all media without that authorization can give rise to any consideration on the part of animauxdevirginie.fr, including financial.

The Internaut represents and warrants that it owns or has rights over the content it collects on the site. It undertakes that, upon release, disseminated about is true and can not affect third. The user agrees to indemnify animauxdevirginie.fr for any injury caused, foundation or origin content submitted by Internaut users on the site.

ARTICLE 14 - LICENSE TO ACCESS TO SITE

animauxdevirginie.fr grant a limited license to access and use of the site for the personal use of the Internaut. In any case this does not confer the right for the user to upload or modify all or part of the site without the express authorization of animauxdevirginie.fr.

This license does not permit any other purpose, including commercial site or its contents (products, descriptions, prices, data, software, sound clips, graphics, images, photographs).

The full features of this site, whether audio or visual recordings, including the technology used remain the property of animauxdevirginie.fr and are protected by copyright, trademarks or patents.

ARTICLE 15 - PROTECTION OF PERSONAL DATA

All personal information collected from the customer are needed to process the order, his delivery as well as the establishment of the bill.

This information can be disseminated by the partners animauxdevirginie.fr contractual animauxdevirginie.fr under the order fulfillment process, in particular to ensure the transport of products ordered.

The lack of intelligence information by the Internaut leads to the inability to deal animauxdevirginie.fr order.

animauxdevirginie.fr undertakes to protect such data concerning you. In accordance with the law "computer and freedoms" of 6/01/1978, as amended by the Act of 6 August 2004, the processing of such personal information has been from animauxdevirginie.fr a statement from the National Commission for Computing and Liberties (CNIL) registered under number 1298715.

In accordance with Article 34 of the same Act, the Internaut has a right to access, modify, amend and delete any information concerning. In this case, the user can modify their personal information by contacting our customer relationship via e-mail to contact@animauxdevirginie.fr

ARTICLE 16 - COOKIES

animauxdevirginie.fr implanted in your computer cookies. These cookies do not allow animauxdevirginie.fr identify the user. They record a general information related to navigation of the Internaut on the site (pages visited, date and time of the consultation ...) that can read animauxdevirginie.fr during subsequent visits to the Internaut. Cookies therefore contain information provided by the Internaut.

animauxdevirginie.fr informs the user that he may oppose the registration of "cookies" in accessing the configuration menu of its browser to the set.

ARTICLE 17 - ENTIRETY

These Conditions of Sale are made up of the full terms thereof. The fact that animauxdevirginie.fr not rely at any given moment of any of the provisions hereof, may not assert waiver to rely later the same terms.

In the case of disability of one of them, other clauses remain valid.

ARTICLE 18 - LAW AND JURISDICTION

These general conditions of sale are subject to French law. Any dispute did not find an amicable solution will be submitted to the exclusive jurisdiction of the courts of Beaune, despite multiple defendants and / or collateral appeal, even for emergency procedures or procedures for interim measures of protection or by application.